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Best Auto Repair, Keizer

1243 Candlewood Dr Keizer, OR 97303

503-922-0051
Opening Hours
  • Mon 9:00AM - 5:00PM
  • Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
  • Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
  • Sat Appointment Only
  • Sun Appointment Only
CONTACT US

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 503-922-0051 or make an appointment online!

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Testimonials

I woke up today so stressed because my car has been having issues and I decided it was time I took it in! I was so worried it would crash on me but 503 Auto Repair Absolutely had the best customer service hands down i could ever ask for. they went above and beyond for me and this mama is just so thankful. Had my car ready within hours + it's safe to drive again. It was extremely inexpensive as well!! if you are having car issues - this is THE place to go!! Thank you to all the men at 503 for helping me!!
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